Help and support.
Start with the docs for product guidance. Contact us if something is unclear, broken, or blocking your workspace.
Common places to start.
Quick startSet up your first workspace, project, provider, secret, member, and agent.Open docsCore conceptsUnderstand billing accounts, workspaces, projects, providers, secrets, members, and agents.Open docsAccess rulesSee how roles and direct secret grants work together.Open docsTroubleshootingCheck common visibility, grant, invite, and agent resolution issues.Open docsSecurity settingsReview MFA before reveal and agent key expiry behavior.Open docsBilling and plansReview plan limits, billing accounts, seats, and downgrade behavior.Open docs
The short version.
ScopeHold is a low-friction secrets layer for human-plus-agent teams. The product separates operational scope from direct access to secret values.
- Seeing a project or provider does not automatically unlock every secret value under it.
- Members are humans with workspace or project access. Users are billable humans under a plan.
- Agents can only resolve secrets that are visible to their project and directly granted to them.
- Audit history should explain access changes without exposing raw secret values.